Companies implement organizational structures, in order for their employees to be made aware of whom to report to in cases where, distinct challenges arise in specific departments. It is vital that leaders follow these “chains of command” in order to avoid confusion and demoralization in the organization. If a leader does not respect the chain of command, employees may also find it difficult to report to their superiors.

Do not be afraid to dig in and help. Even though leaders are expected to provide direction, they should know their trade, and become involved in the actual work. For instance, by accompanying the marketing team on a field-visit to promote the company’s products, a leader should lead by example. In order to boost the morale of the team, the leader can “pitch” clients in the same manner as the marketing department. Accordingly, the leader will build trust among the employees by developing on-site skills and knowledge. By participating in the actual work, the leader will be able to understand the experiences of the marketing staff in the field, and thereby, help them find ways to succeed. The leader will ultimately benefit from this.